http://connect.networkmediapartners.com/2010/01/communication-breakdown/ Media Sales. Exhibit and Sponsorship Sales. Design. Custom Publishing. Wed, 01 Sep 2010 18:07:45 -0400 http://wordpress.org/?v=2.8.6 hourly 1 http://connect.networkmediapartners.com/2010/01/communication-breakdown/comment-page-1/#comment-19 sdr Tue, 26 Jan 2010 15:55:26 +0000 http://connect.networkmediapartners.com/?p=123#comment-19 I think that internal communications by and large can be much more casual and familiar, thereby making a 'smiley face emoticon' appropriate. External client communications should probably veer away from that unless you have a VERY strong and long-standing relationship with the client. I'd always rather err on the side of too formal than risk being perceived as flip or unprofessional. I think that internal communications by and large can be much more casual and familiar, thereby making a ’smiley face emoticon’ appropriate. External client communications should probably veer away from that unless you have a VERY strong and long-standing relationship with the client. I’d always rather err on the side of too formal than risk being perceived as flip or unprofessional.

]]> http://connect.networkmediapartners.com/2010/01/communication-breakdown/comment-page-1/#comment-18 Jen Smith Tue, 26 Jan 2010 15:53:06 +0000 http://connect.networkmediapartners.com/?p=123#comment-18 It can be really hard to understand someone's inflection through an email, so I understand why smiley faces and exclamation points have become so common in business communication. Still, I think there's a point at which you can write to your colleagues or clients with caring and sensitivity so there's no need for emoticons. It can be really hard to understand someone’s inflection through an email, so I understand why smiley faces and exclamation points have become so common in business communication. Still, I think there’s a point at which you can write to your colleagues or clients with caring and sensitivity so there’s no need for emoticons.

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